Always losing documents
Employees are very short-handed at times. Called on last week, there were two "kids" at work. I was placed on hold for five minutes, finally hung up. Called back only to be told the kid I'd spoken with previously regarding my loan was on the phone, was told she could help though then decided she couldn't but would have other kid call...never called. I called a third time. Said he was busy but promised to call me, never did. Am not interested in dealing with them any longer...will pay off small loan I have with them and will not deal with them any longer. At their interest rate you can get a loan just about anywhere...which I did.
Genuine and friendly people willing to help--- but process is too complicated, takes a long time, etc esp for established- known customers and when you need to make a quick decision.
Onemain Financial is a US Finance company based in Santa Fe, New Mexico. Onemain Financial is located at 4056 Cerrillos Rd Ste E-3, Santa Fe, NM 87507, USA.
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