Great customer service, very accommodating. Went above and beyond to help pick out and properly size my boots.
Great boots. Great service.
I own several pairs of Lucchese boots with several purchased in Santa Fe, my current home. My recent experiences in the store has been far less the satisfying. Sales personnel seemingly only interested in immediate sales.
Amazing products. A little pricey. Wonderful customer service.
I purchased a pair of Lucchese boots while vacationing in santa fe last week. One of the boots didn't quite fit right so the store offered to send a pair to my home in Kentucky. The boots were shipped Fed Ex requiring signature and were didn't get back home until Sunday so we were not home for the first two delivery attempts. Fed Ex is saying they are still scheduled for delivery but have been NO SHOW! on two scheduled days. Yesterday and today, MY BIRTHDAY! So happens the boots were my birthday present! Hope this gets straightened out but pretty dissatisfied at the moment.
I will purchase my next pair of Lucchese elsewhere..
Ray
Lucchese Bootmaker is a US Shoe Store based in Santa Fe, New Mexico. Lucchese Bootmaker is located at 57 Old Santa Fe Trail, Santa Fe, NM 87501, USA.
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