My dog loved Dr. Heyman and his assistants. It is a small practice, where he is the only vet, which I think is very nice so that he can get to know your pet. This is unlike other places in town that I have gone to that have several vets that tend to fill in for each other at the last minute, even if you specifically ask for one vet. He was very knowledgeable about issues that pertain to the landscape of Santa Fe that can affect your dog, like allergens in the dirt and cacti that can cause irritation. I highly recommend Northside Veterinary Clinic.
I honestly wish I could give this place zero stars. I hate to be this way but I think other people should know so that this doesn't happen to them. After doing lots of research online to find a trustworthy vet I decided to try this place as Dr. Heyman has over 30 years of experience and had great ratings online. I went to the first appointment for him to examine my dog and talk about/schedule a surgical procedure she needed on her feet. (She has the same recurring problem with a tumor on her foot, so I have experience with this). I asked him if he can give me an estimate of the cost and he said I can give you a range..."$300-$500 without complications". This was steeper than what I have paid before but this is a different region and Santa Fe is more expensive. I agreed and on we went. The day of her appointment, I picked her up and the tech handed me a bill of $909.83!!!! This was nearly double the top number that he quoted, no communication with me about anything that would increase the agreed to amount. When I asked him why it was steeper he mumbled "this paw and that paw"....? That's what we already talked about when you quoted me the range. I have been so angry about this i even reported it to the Better Business Bureau, which I've never done before. Northside or Dr. Heyman have yet to respond. They were supposed to respond within 2 Business days. Long story short, I don't know who is writing their reviews online but from personal experience, this vet is a crook. He's impersonal, dishonest, and will take all of your hard-earned money with no qualms about it.
Dr. Heyman butchered my 11 year old akita during a routine tumor de-bulking procedure, calling me during the surgery to ask whether I wanted to amputate his leg or euthanize him. When I expressed my dismay that the surgery had gone so horribly awry, he responded that my dog was "going to die anyway." During this conversation, he also stated that he would not be charging me for the surgery. However, I insisted that he sew my dog back together so that I could bring him home. When I arrived to pick him up, Dr. Heyman changed his mind and charged me anyway. He has zero compassion for animals and their pain - he sent me home with 3 tramadol for a hundred pound akita who was hemorrhaging and could not stand on his own. His compassion extended no further than to offer me a few trash bags so that the blood my unbandaged dog was gushing didn't ruin the interior of my car. Dr. Heyman is incompetent and should not be practicing medicine. I warn against trusting any animal to his care let alone your most beloved companion. Go to Gruda - he saved my dog's life. Turns out he didn't need to lose a leg or be put down after all ...
I knew my dog would be needing dental when I arrived. Dr. Heyman and his staff are so wonderful! They took great care of my baby and now he has great looking teeth. I'm sorry some others didn't have the experience I had, but in my opinion, Dr. Heyman and his staff are the best.
Very professional veterinarian clinic. Definitely 5 stars. They answered all my questions. Everything also looks nice clean. The staff here are very polite, they made me feel welcomed.
NIGHTMARE - BEWARE
Northside Veterinary Clinic is a US Veterinary Care based in Santa Fe, New Mexico. Northside Veterinary Clinic is located at 510 Jose St, Santa Fe, NM 87501, USA.
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