I loved everything about this hotel. The staff were friendly and hospitable. We received free tickets for sangria and breakfast. The hotel room and grounds are kept clean and beautiful. I really enjoyed the pool on the rooftop and their spa. It’s very close to the plaza so it made it easy to walk around and explore. Their valet service was very efficient and quick as well.
The stay was very good. Favorite part was being able to text my request and getting a response instantly. During this weekend the downside was the AC was down the whole stay. But they were happy to reimburse us food or spa we may have paid us. Great customer service ... Would definitely come again.
Beautiful hotel. The front desk staff, valet staff, and restaurant staff (basically everyone) that i interacted with, was top notch. Super friendly, accommodating, and helpful. The sweet friend desk clerk even sent free beers and chips and guacamole to my room bc it was my birthday. The free breakfast in the morning is a great deal and you get to choose from an entire menu- mmmmm! The room was beautiful and comfy as well!
We stayed at this hotel in September, 2017. This hotel has a good location and the staff are nice but the rooms need to be updated. We had to move around the first night because the rooms they wanted us to take had lots of issues. The room we finally settled for did not look like the pictures on their internet site (windows broken, old furniture, old beds, loud air conditioners). If you book here demand a room that has been recently updated. For the price there are much better options in Santa Fe.
Stayed for a conference, the hotel staff was incredibly kind and helpful. They offer a text message system for requests which is a nice feature I haven't experienced before. Service in the Agave Lounge is great, with good food and drinks and local advice. Pool and hot tub on the rooftop deck offer a good spot for watching the sunset. Room was a good size with comfortable bedding, clean and well appointed.
Eldorado Hotel Spa Santa Fe is a US Lodging based in Santa Fe, New Mexico. Eldorado Hotel Spa Santa Fe is located at 309 W San Francisco St, Santa Fe, NM 87501, USA.
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