Thank you again Fred!
My niece had a very bad experience in an attempt to have her transmission replaced. She paid alot of money, to leave with her vehicle in disrepair. The owner (Fred) of the business would not speak with her face to face.
If you want the simplest of jobs to get screwed up, by all means, bring your car or trailer here. If you want it done right the first time, look somewhere else. I have attached a picture of the bearing job they did on my trailer. They took off good parts and left me with this, knowing that I had a 2000 mile trip. AAA recommendation...what a joke! This was a "new" part and job.
My experience with B&G Automotive is second to none. Whenever I go there it feels like family and I am never charged for any oversight on their part, even the cost of towing. They have their own towing service on site which is able to respond 7 days a week and if the driver, who I know by name can't fix the problem at the site of the trouble, he will tow the vehicle to the shop and fix the problem immediately.
What a relief to find honest, reliable mechanics in Santa Fe. My car needed a rather extensive repair and it was done one time and in budget. They actually talked with me like a knowledgeable person even though I'm a woman who isn't exactly a car engine expert. Highly recommend!!!
I was given a two year warranty on my transmission in my Chevy van- when it blew outside Denver, Fred made a 12 hour round trip drive to pick me up and tow me back to Santa Fe. I am incredibly grateful for the efforts he put forth in making the situation right and reinstalling my transmission. We had a pleasant ride and I fully appreciate him sticking to his word and going to lengths to help us get home.
B G Automotive is a US Car Repair based in Santa Fe, New Mexico. B G Automotive is located at 3968 San Felipe Rd, Santa Fe, NM 87507, USA.
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