They saved us! We had a very bad installation and no proper startup of a new system by another Santa Fe HVAC company and our unit nearly melted down. Rich Duran Plumbing came out, performed a professional and proper startup of our system, uncrossed several wires and saved our new unit and home. Very reasonable fee was charged and we were able to sleep at night knowing our unit is working properly.
When they called to collect on the bill, I mentioned that they did nothing. "So sorry, lets schedule the repair"
Today I left work to meet the plumber. Waited 20 minutes. No plumber. No phone call. No heat.
Twice they have cancelled on me.
Originally called this company 3 months ago because my boiler was leaking. Sent a guy out. His solution was to unplug the boiler. $130.00 trip charge. No call to schedule repairs or explanation of what needed to be done.
Will NEVER use these guys or recommend them again
Worth every penny
Rich Duran Plumbing Heating is a US Plumber based in Santa Fe, New Mexico. Rich Duran Plumbing Heating is located at 17 Bisbee Ct, Santa Fe, NM 87508, USA.
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