Thank you so much for a great experience and for a fun time for , my human companion, well
You can be sure that we will be leaving our beloved pets with the vet for boarding even though it will cost a LOT more. Their well-being is more important to us than anything else. Don't leave your pets with this place. When my husband went there with photos of my dog's injuries today to ask how this could have happened to him, they suggested that it happened at home! I had just groomed him at home the night before we left him at 'Z', and he was FINE. NO INJURIES AT ALL!!!
My cat was so upset from her stay at this place that she hardly ate at all during the time she spent there. And now she is SICK!!!! She hasn't been sick for the several years we have owned her, but the day after we picked her up, she is now sneezing up a storm. Her kitty kennel was a mess when we arrived to get her. There was an insufficient sized litter box in her kennel, lots of litter EVERYWHERE and water splashed EVERYWHERE. It was a MESS!!! We have to leave for WA in the next few days, as we are having to move and look for another living situation because my husband was hired at a new job there, and had arranged with 'Z' to have my pets stay there while we were away. That is NOT going to happen after what we experienced during the Thanksgiving Holidays.
This place is no place to leave your pets if you love them. Avoid at all costs!!!!! Photos of the bloody scrape on my dogs stomach show in the photos portion of this review format.
Friendly, reasonably priced, I definitely recommend this place!
If I could leave no stars I would!!!!! According to the bags of food I left for both my dog and my cat, during the Thanksgiving holiday, I can see that my dog was not fed both of his meals on at least one day (I suspect Thanksgiving Day, although I was assured by the staff he would be fed in the AM and PM that day even though it was a holiday). He came home injured with a partially scabbed and bloody wound on his stomach area and was sensitive to the touch in several areas (actually crying out and cringing in pain) as though he was bruised/sore from something.
Our dog came back with a small scab behind her ear, when we called z pet hotel about it they immediately offered to clean and care for it as well as bathe her and trim her nails. She had a good size kennel during her stay with lots of room to walk around and plenty of play time with the other pups. Would definitely board here again!
My husband and I had just moved to Santa Fe 2 weeks before we flew back East for an extended Christmas visit with our families. While away we entrusted the care of our 2 yr old white German Shepherd and 3 yr old bearded dragon to Z pet hotel and spa and were not disappointed! The staff was extremely friendly and we felt comfortable leaving our "fur babies" in their hands. Both pets came back happy and calm, the staff even brought in special treats (fruits) for our bearded dragon. The staff was very knowledgeable about the care of beardies, which was very comforting since in our experience not many boarding places do.
I used Z Pet Hotel & Spa's daycare while I visited Meow Wolf. The people working there are friendly, the boarding area is visible to owners, and it was one of the nicest "pet hotels" I have ever used. Highly recommended!
The care given to my lifelong pet is beyond measure at Z Pet Hotel and Spa.
Z Pet Hotel Spa is a US Point Of Interest based in Santa Fe, New Mexico. Z Pet Hotel Spa is located at 1196 Harrison Rd, Santa Fe, NM 87507, USA.
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