Solid selection of typical Vietnamese selections on their menu. The banh mi, in particular, are outstanding. I once tried to figure out where they get their magic baguettes, but they acted dumb like they didn't know where they got them. I doubt it!
Fast forward to 2017 and there is yet another young waiter who just looks miserable working there. Forget smiling at customer, he just looks straight up just unhappy and responds in a very rude manner.
Over the years, the food quality has been declining, just tastes bland. So after about 6 years I will no longer eat here.
Good pho, actually probably the best in Santa Fe, but, as a customer who has come here repeatedly through the years, the customer service is basically bad. The young men that work there are consistently unfriendly. I still go, however, hoping to catch one more of them in a better mood, while still enjoying the pho.
Terrible experience. We went there forty minutes before closing. For several minutes we were just standing at a wall close to the bar because there was no hostess at the restaurant entrance, ignored by every server. When I asked a server if we shall seat ourselves he just shouted while rushing off to another table "no food anymore".
I have been coming here at Pho Kim for maybe 6 years. I recall many years ago, there was one waiter who was extremely rude to a point where when you look at him to order, he would just look at you with such dislike/disdain that it just ruined how the food tasted afterwards.
Great place I love it here. This place beats others from Albuquerque and Phoenix. Everyone is respectful chill spot. Everyone that I've introduced to this place keep coming back. No better PHO if I do say so myself.
Short: HORRIBLE customer service. Food quality and taste, not so good anymore.
Pho Kim is a US Restaurant based in Santa Fe, New Mexico. Pho Kim is located at 919 W Alameda St, Santa Fe, NM 87501, USA.
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