Pretty bad service. The decorum of the employees was okay, but other than that, very shoddy business. I needed a Canon L lens repaired, so I dropped it off at the camera shop, thinking that they would be as professional as they could be about it. After 4 weeks, they told me they were unsuccessful in finding someone to repair it. After I got the lens back, I did a quick google search of businesses who repair lenses. I called the first and second results of my search. Both said it would be easy to repair my lens. It's a shame I wasted this much time with the Camera shop--I recommend you don't do the same.
I just got off the phone with someone at this place. I asked a simple question. "Do you have a Canon FD to EOS mount?" She seemed angered by the question, cut me off and replied "We only sell Canon lenses". Obviously I wasn't inquiring about a lens. If she would have actually listened to what I said, she would know I'm simply looking for an adapter between canon lens models to fit my 5d. She was snark, constantly interrupted me and was all around rude. On top of that she had no idea what I was talking about. How do you hire people who have don't even know what a simple lens adapter is. Is this how you people treat potential customers? I was going to travel all the way to Santa Fe just to check this store out. Now I'll give Camera & Darkroom in ABQ all of my business along with Amazon. Terrible first and last impression.
Great stuff & Amazing Staff! Super Cool Case full of cameras from history.
I am a huge fan of mom and pop camera shops and lament the fact that there are so few of them left. Therefore, it not easy for me to give this shop less than a five-star rating. However, I feel I must do so for two reasons. First of all, their prices are outrageous and border on gouging. I bought two rolls of 120 black and white film and was shocked to find out they charged me 20 dollars, which is essentially double internet pricing. I realize their rent must not be cheap and that they are taking advantage of the Santa Fe tourist trade. This still does not justify such ridiculously high prices. Secondly, the woman who waited on me was not very knowledgeable. I had to point out to her where the 120 film was (not a hot item today, I know, but still...). Moreover, she gave me misinformation about their sole competitor being out of business. I feel my three-star rating of this shop is generous, since I do not want to see the old fashioned camera shops go out of business. Nonetheless, unless I have totally run out of film or need an emergency accessory, I will do my photo shopping elsewhere.
Love this shop our go to for any camera, accessories or printing needs. Friendly, wonderful customer service!
The Camera Shop Of Santa Fe is a US Electronics Store based in Santa Fe, New Mexico. The Camera Shop Of Santa Fe is located at 109 E San Francisco St, Santa Fe, NM 87501, USA.
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