Terrible communication. I am a first time car buyer and they thought they could screw me over because of that. They sold me a car without them having the title but of course I didn't know that till later. Three months since I bought the car and they still haven't given my loan company the title. When I called to see what was going on and where my title was they kept making up excuses that it was the previous owners fault and not theirs. Most of the time over the three months when I called I was sent to voicemails of the people that took care of the titles. Guess what? Never not once was I called back. And finally when I was able to talk to someone today I was treated horribly with the woman I think her name was Trisha or Trista telling me that it was not her fault that the title is taking so long. If anyone knows a lawyer or legal consultant I would really appreciate one. So I beg of you go somewhere else to buy a car because these people don't know how to do their jobs.
Early Jackson was our salesman. He was very knowledgeable about the Mazda. We were indecisive and he was very patient, plus we lived out of town and couldn't get back for a week. They had the car all cleaned up and ready to go. Never sure if you get the best deal from any dealership, but they were pleasant to deal with.
Stopped by on our way home 275 miles away. Fast and great service. They went out of their way to get us back on the road.
Bought a car here and couldn't be happier with the entire experience. Terry was a great salesman who, along with Mel, worked hard to get me into a good car for a great price. Highly recommend this dealership.
This is the best review I've ever been able to do for this dealership. I've had terrible experience with them but I love Mazda so it's the closest place around. But on a routine recall, the service was fantastic and fast and I spent only half an hour there. They offered me shuttle service. And for those of you who like to watch the news there is a waiting room with it blaring. I wanted to get an accessory so I just picked it up from their parts department and discovered it was twice as expensive as I could have gotten it online. But I guess that's the price of getting it in person
Santa Fe Mazda Volvo is a US Car Dealer based in Santa Fe, New Mexico. Santa Fe Mazda Volvo is located at 2704 Cerrillos Rd, Santa Fe, NM 87507, USA.
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